Exterminator & Pest Control Leads - Why They Are Necessary To Your Business
In winter months we would certainly want to hear the telephone ring with a large bug task, but that barely comes about. Our services are important all year, but our financial growth, in a large number of parts of the country, materializes in a 4- to five-month time period in spring and summer. All of us know how key leads are.
Their pest control lead generation campaigns are targeted to various service-types, from bed bugs, to termites to normal ant control services. Just about every new lead they generate is in decision-making mode and all set to hire a pest management service.
This leads service generates its own pest control customers and leads, and offers them to you directly! You respond to the call, and earn the customer. The donkeywork here of generating customer calls is entirely handled by these exterminator lead gen experts.
Envision, as much as 35% of your entire call volume are simple requests for more details. If your company undertakes inspections, you may be losing more than you know. Have you educated your phone handlers to convert requests into leads? This is a must do if your company is to maintain an acceptable cost per customer acquisition. I often find that the simple framework of those contacts is not scripted whatsoever in some suppliers. We think individuals know how to sell on the phone and that they just need to know what services we provide. Not true. Addressing prospective customers on the phone needs and is a science to be disciplined into those employees who are customer facing. Those phone handlers are the front line of your business. Train and monitor them closely.